Wetzone Divers

Terms & Conditions

 

Terms & Conditions

 

For Daytrips (Diving, Snorkeling, Tours):

1.1 Wetzone Co.Ltd. will refund all monies paid by the customer where the Company itself cancels a trip due of weather conditions or other circumstances. For Safety reasons Dive Sites are subject of change with short term notice.

1.2 If a customer requires emergency evacuation and the boat must return to land, Wetzone Co.Ltd. shall not accept any financial responsibility for any ensuing itinerary changes.

1.3 The deposit paid by customer to confirm is non-refundable where a cancellation by the customer is made less than 24 hours before the time the trip is due to depart (07:00 am).

1.4 The outstanding balance must be paid in full to Wetzone Co.Ltd. before the time the trip is due to commence. The outstanding amount will be non-refundable where a cancellation by the customer is made less than 12 hours (20:00) before the time the trip is due to depart, or the customer is a no-show on the day.

1.5 Cancellations the day before departure until 18:00 can elect to dive/ snorkel with Wetzone Co. Ltd. upon next availability without any cancelation fee!

1.6 If the customers decided not to dive due to ear problems, seasickness or any other reasons non related to the company, there will be no refund.

1.7 The customer bears full responsibility for the rental equipment and liability for any damage or loss.

1.8 Should the Instructor or Divemaster in charge of the safety decide that the customer lacks the basic skills required to dive safely, the company reserve the right to abort the dive. Any monies paid for the tour are not refundable.

For Liveaboard:

1.1 The company will refund all monies paid by the customer where the Company itself cancels a trip or course, other than for reasons set out above; the Company shall not accept any financial responsibility for any itinerary changes or cancellations resulting from circumstances outside of the Company’s control, such as, but not limited to, those stated above.

1.2 If a customer requires emergency evacuation and the boat must return to land, the Company shall not accept any financial responsibility for any ensuing itinerary changes.

1.3 The deposit paid by customer to confirm the booking is non-refundable where a cancellation by the customer is made less than 30 days before the time the liveaboard is due to depart (between 15:00 and 19:00).

1.4 The outstanding balance must be paid in full to the Company before the time the trip is due to commence. The outstanding amount will be non-refundable where a cancellation by the customer is made less than 14 days before the time the trip is due to depart, or the customer is a no-show on the day.

1.5 Where a cancellation is made more than 30 days before the time the trip is due to depart, the deposit is refundable and the Company may refund the outstanding balance, if already paid. The refund payment will be made

1.6 If the customers do not dive due to ear problems, seasickness or any other reasons non related to the company, there will be no refund.

1.7 If customers skip dives for any reason there is no refund.

1.8 If the schedule and dive site is changed due to weather condition or other reasons beyond company’s control, there will be no refund.

By making a booking with Wetzone Co.Ltd. you agree to accept the terms of service and cancellation policy.

Terms & Conditions for download